Maik Skoddow
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Tera Patron
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Table of Contents

My library Knowledge Sources To Go is very popular, but it was intended mainly as a thematically grouped guide to standard sources and was provided by me as a PDF file. For certain topics, however, there is so much content that I can no longer include it in that document, as it cannot continue to grow forever.

For this reason, I have decided to handle such topics in individual community articles like this one instead.

 

 

What is Digital Product Release?

 

ServiceNow's Digital Product Release (DPR) feature serves as a centralized orchestrator for managing the complete lifecycle of software and service releases, enabling organizations to streamline planning and delivery with automated release readiness checks and real-time visibility into release progress and compliance for all stakeholders. By integrating with existing development and deployment tools, it offers a dedicated workspace that consolidates release planning, tasks, policies, risk scoring, and change requests, leveraging reusable templates and policy-driven automation to validate release preparedness and reduce manual overhead. This approach ensures consistent, data-driven governance across distributed product teams while helping IT maintain oversight and accelerate release cycles through simplified processes and end-to-end traceability, making scaling modern software delivery far more efficient and compliant.

 

 

 

Product Information

Entry point to the official product information pages

 

Product Documentation

Entry point to the official product documentation

 

Data Sheet

Summarized overview in one PDF file

 

Process Guide

Provide ServiceNow's detailed point of view on process formation for specific products.

 

Deployment Guide

Provide step-by-step, product-specific deployment and implementation guidance, including targets for understanding success at each stage of activity.

 

 

Trainings

 

Digital Product Release (DPR) Bootcamp On Demand 

On demand implementation bootcamp for ITSM's release management application, Digital Product Release.

 

 

 

Articles & Blog Posts

 

tbd.

 

 

 

Videos & Podcasts

 

2024-08-21 by ServiceNow Community

Digital Product Release Launch & Learn Session 1 – Introduction to Digital Product Release

Starting this series off with a comprehensive overview of Digital Product Release (DPR). Whether you're new to DPR or seeking a deeper understanding, this session is your gateway to unlocking its full potential. After we provide an overview of the core concepts and features, we'll walk you through the maturity journey and provide you with actionable next steps to kick off your DPR implementation.

 

2024-08-21 by ServiceNow Community

Digital Product Release Launch & Learn Session 2 – How DPR can help Modernize Change

In this session, we'll take the first steps in our maturity journey and explore how DPR can help optimize release and simplify change. We'll cover streamlined release visibility and tracking and how to integrate planning with release. After watching you'll understand how DPR allows you to shift-left release readiness and validation checks, thus simplifying your change process and accelerating both release and change.

 

2024-08-21 by ServiceNow Community

Digital Product Release Launch & Learn Session 3 – Automating Release

In this session, we'll continue along our maturity journey and explore how DPR can be used to automate your release process. We'll cover expanded integrations with your CI/CD toolchain and policy automation leveraging OOTB policies and DevOps data. We'll additionally showcase how to automate change creation using flow designer or DevOps Change Velocity.

 

2024-08-21 by ServiceNow Community

Digital Product Release Launch & Learn Session 4 – Advanced Automation and Policy Administration

In this session, we'll close out our discussion on the maturity journey by taking a deep dive into policy definitions. We'll review the anatomy of a policy and show how you can define custom approval policies to automate release validation.

 

2024-08-22 by ServiceNow Community

Digital Product Release How-to video series

Check out these short, 5-10 minute videos to help you get up and running with DPR. These videos are designed to increase your knowledge of the product and guide you through your implementation, so you can quickly achieve first value.

 

 

 

Troubleshooting

 

Known Error Portal

 

Pre-configured filter for the respective topic. Remove the query string or modify the filters on the left side if you want to narrow down the search results in a different way.

 

 

Selected Articles

 

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