Alex Appiani
ServiceNow Employee
ServiceNow Employee

This document explains how to configure your community profile to receive email notifications about updates to specific documents.

 

The first step is to open the document you are interested in (Webinars Calendar in this example) and click on the "Follow" link on the right of the screen:

Screen Shot 2017-04-27 at 11.39.19 AM.jpg

You have the option to receive notifications in your Connection Stream and also in your Community Inbox, which we recommend as we will trigger email notifications based on Community Inbox updates. Check the Inbox option, then click Done:

Screen Shot 2017-04-27 at 11.49.51 AM.jpg


If you are curious about it, Connection Stream is accessible from the top menu, under Communities > Other > News > Connections Stream. The Inbox instead is easily accessible by clicking on the red ballon next to the Home icon:

 

Screen Shot 2017-04-27 at 11.54.30 AM.jpg

 

Now, to enable actual email notifications to be sent to you, click on your username at the top right of the page, and go to Preferences. Check "Yes" in the "Receive email?" question, then turn "On" all Inbox notifications:

 

Screen Shot 2017-04-27 at 11.56.55 AM.jpg

With this configuration, whenever the document is updated, you will receive an email to the Business Email Address associated to your profile:

 

Screen Shot 2017-04-27 at 12.08.56 PM.jpg

Version history
Last update:
‎04-27-2017 12:07 PM
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