ITSM Value Realization Webinar Series
Service Catalog: Istanbul Features and Use Case (live Q/A session)
Thursday June 22, 2017 - 11am GMT
A live webinar about Service Catalog features within Istanbul release was held and recorded on Feb 22, 2017. This is a Live Q&A session provided to customers who missed the original webinar the opportunity to ask questions and interact with our experts. For a list of past webinars click here.
Please watch the recording before you join us for the live Q/A on Service Catalog's Istanbul Features,
Ask your questions in this live session to about the newly added features to Service Catalog in the Istanbul release. We will share with you the intent behind these features, how you can use them most effectively and other best practices.
The format of the session is as follows:
- 10 min overview of the topics covered in the recording
- Covering questions that have been received before the webinar
- Live Q&A
Post your question down below prior to the broadcast for the experts to answer.
Featured Speakers
David D'Agostino a highly experienced IT professional with 30 years of experience in a variety of Presales and Product Marketing roles in the Enterprise Software industry. His specialties are IT Service Management and ITIL. David joined ServiceNow in early 2009 and is our EMEA solution consulting expert for our ITSM solutions. He considers the core business and IT business operations ahead of the technical solution with an in depth understanding of the technology. He clearly understands the challenges within the Service Management market place and because of this is well regarded by his peers and customers.
Shouvik Goswami is one of our most valuable applications engineers, he has over a decade of experience in Oracle and ServiceNow. He currently leads a large team engineering our innovative solutions. With his exceptional experience he can implement very complex and innovative features. Shouvik's execution style, approach towards quality and the passion for the product he represents exemplifies how the scrum teams and the dev leaders should be operating to uphold high quality standards.
Lubert Meuter is an ITSM- Customer Experience Manager based in EMEA. Lubert has experience in the different phases of a customer life cycle f or enterprise software and is currently helping customer getting their time to value of the ITSM solutions that ServiceNow offers. He started at ServiceNow in June 2016 and maintains his certification for ITIL.
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