Hi community,
I've been asked on different occasions if I could share an animated ppt presentation I frequently use, showing an everyday example of why it makes more sense to operationally focus on SLAs rather than incidents. The variations I've used have all been branded for customers, employers etc so I haven't been able to just share a copy, but now I finally sat down and "cleaned it up", making it generic.
It's built to be run in presentation mode, based on animations, but also works as static slides. Feel free to use, edit, share as you wish. Change fonts, headings, colors, whatever you'd like to adapt for your purposes. You are also welcome to remove my company logo, I just left it there to remind y'all where it came from 😉
The animated ppt is attached, and below are screenshots of the complete picture (3 slides) although I think the animated ppt works best when used in presentations, workshops etc.
Hope it helps! And of course I'm open for any feedback or suggestions.
cheers /Tommy
