knight202
Kilo Guru
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on 11-14-2017 05:56 AM
Created an SLA Reporting Video.
ServiceNow - SLA Reporting - YouTube
In this segment, I review:
* Response to https://community.servicenow.com/thread/290789 on the ServiceNow Community;
* How to create 4 distinct SLA Report Types including: Single Score, Line Chart, Bar Chart, Trendbox Average Time.
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