Hassan Ahamed
ServiceNow Employee
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on 06-12-2019 04:24 AM
Appendix for this article can be found Here
--> One can take assessments in the "My Assessments and Surveys" tab as shown in the image below.
--> Take the Assessments and impersonate back to System Admin.
--> Assessments results can be viewed under two sections
a) Metric Results
b) Category Results
You can find for each business application, what is the value that the Assigned user has given.
--> Similarly based on the config parameters defined like weightage, you can view the category result and the normalised value that the business application has fetched.