Trigger approvals based on selection and create tasks based only for approved

[Santhana Rajhan]

This article is to trigger approvals for selected CIs from variable and create tasks only for the approved CIs

Step 1:

Workflow activity: Approval User, in case of group use Approval group and set the getValue appropriately

answer = myScript();

function myScript() {
    var apps = current.variables.variable_name.toString();
    var list = apps.split(',');
    var appList = [];
    for (var i = 0; i < list.length; i++) {
        var ci = new GlideRecord('cmdb_ci');
        if (ci.get(list[i])) {
            appList.push(ci.getValue('approver_field'));
            }
        }
        return appList;
    }

Step 2:

Create tasks only to the approved CIs

Workflow activity: Run script

var options = current.variables.variable_name.toString().split(',');
for (i=0; i < options.length; i++) {
	var ci = new GlideRecord('cmdb_ci');
	ci.get(options[i]);

	var gr = new GlideRecord("sysapproval_approver");
	gr.addQuery("sysapproval", current.sys_id);
	gr.addQuery("approver", ci.field_name_of_approving_user);
	gr.addQuery("state", "approved");
	gr.query();
	if (gr.next()) {
		var sct = new GlideRecord('sc_task');
		sct.initialize();
		sct.short_description = 'This is the short description  ' + ci.name;
		sct.assignment_group = ci.support_group;
		sct.request_item = current.sys_id;
		sct.insert();
	}
}