Request
- Endereço WebService Address Incident Service Now
-
- https://<instance>.service-now.com/api/now/table/incident
- Endereço WebService Address Request Service Now
-
- https://<instance>.service-now.com/api/now/table/sc_req_item
- Endereço WebService Address Users Service Now
-
- https://<instance>.service-now.com/api/now/table/sys_user
HTTP Status Code
ServiceNow APIs return standard HTTP status codes. Generally speaking:
- 5xx: Server Error
| Status Code | Message | Details |
| 200 | Sucess | Success with responde body |
| 201 | Created | Success with responde body |
| 202 | Accepted | The request has been accepted for processing, but the processing has not been completed. The request might or might not eventually be acted upon, as it might be disallowed when processing actually takes place. |
| 204 | Success | Success with NO responde body |
| 400 | Bad Request | The request URI does not match the APIs in the system, or the operation failed for unknown resons. Invalid headers can also cause this error |
| 401 | Unauthorized | The user is not authorized to use the API. |
| 403 | Forbidden | The request operation is not permitted for the user. This error can also be caused by, ACL failures, or business rule or data policy constraints |
| 404 | Not found | The requested resource was not found. This can be caused by an ACL constraint or if the resource does not exist. |
| 405 | Method not allowed | The HTTP action is not allowed for the requested REST API, or it is not supported by any API. |
| 406 | Not acceptable | The endpoint does not support the response format specified in the request Accept header. |
| 415 | Unsupported media type | The endpoint does not support the format of the request body. |
Troubleshooting
Troubleshooting outbound REST web services
ECCResponseTimeoutException while processing SOAP/JDBC requests through Orchestration
Implications setting com.glide.communications.httpclient.verify_revoked_certificate to false
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webservice criando uma solicitação / request - sc_req_item
webservice Incluir uma nova nota em um incidente
Web Service Service Now Atualizando um incidente utilizando C#
Como funciona Webservice sys_user do ServiceNow?
WebService Service Now - utilizando YARC
Web Service Service Now Consultando um incidente utilizando C#
How to capture the Inbound REST logs
Integration Semaphore (SOAP/API_INT) Exhausted on instance alert
