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The Knowledge Base is kept current with frequent edits and additions. Find out what is new and stay up-to-date on the latest ServiceNow Knowledge Base articles by reviewing the weeklyKB digest.
The Service Catalog in ServiceNow allows your customers to help themselves to self-service opportunities. Automate and streamline your internal processes to get new hires up-to-speed and deliver products, goods, and services to individuals effectively. You can utilize portals within ServiceNow to home catalogs to standardize requests.
Recently added and updated articles on Service Catalog:
Service Catalog
Order pre-defined, bundled goods and services from your IT organization or other departments with the Service Catalog application.
- Read-only list collector is not word wrapping (KB0621723)
- g_form.getReference does not work on variable editor on sc_req_item RITM form (KB0550591)
- A catalog client script that applies on the RITM also incorrectly applies on the catalog task when t...
- The g_form.getControl method does not work after ordering (KB0547171)
- When attaching a record producer with a variable set to an order guide, the expected order for varia...
- In Service Portal, help text is displayed on page without the toggle option (KB0610290)
- Multi-option mandatory checkbox listed under a label does not allow all the checkboxes to be mandato...
- Jakarta - Catalog items are not sorted by 'order' in Service portal when displayed (KB0635792)
- Some options in the Jakarta Legacy CI Relationship editor seem to be bringing back options from the ...
- The Buy Item REST API adds item to default cart (KB0635613)
- Reference variables autocomplete attributes defined on variable attributes are not honored in catalo...
- Creating a new Catalog Client Script no longer able to select Catalog items created from Item Design...
- In Jakarta, error: Cannot read property options of 'null' shows up in the console when clearValue() ...
- On Jakarta, g_form.addOption with an empty value adds the label instead (KB0635648)
- Express: When adding execution plan conditions using checkbox variables in catalog items, the OR con...
- Service Catalog: Catalog UI Policies do not work correctly if they are dependent on a read-only fiel...
- Date Variable values change when saving a record that includes the Variable Editor, if .disabled=tru...
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