Access to a new module

FidelFernandez
Tera Contributor

Good afternoon colleagues.

I have a problem and I don't know how to solve it. I have created a new table in my instance and as you know some roles are created and I decide to create a new module to display the data of the record.
But for example if I want users with ITIL roles to see it, I add the roles to the module and when I impress a user with ITIL roles I can't get that module to be seen. I have tried with other profiles and I have not been able to see it.

I have changed the can read, can write, can create and can delete of the table and it is not shown either. I have tried to remove all the roles and leave it without roles and I still can't see it. I have re-created the roles and still can't see it, I have added more Modules and they never show.

FidelFernandez_0-1717679393969.png

 


I have tried logging out and logging in with another admin profile and I can never see it. But if I give them the direct link to the table it works and they see the records.
Impresionate with ITIL user role

FidelFernandez_1-1717679508415.png

 


Does anyone know how to fix this kind of problem?

 

7 REPLIES 7

Harish_K07
Giga Guru

Hi Fidel, 

 

You are assigning the roles only to the Module, but not to the primary 'Menu' - Entrga de Material. You need to assign the ITIL role to the menu as well. 

 

Regards,

Harish

First of all thank you for your prompt reply, thank you for taking a few minutes, but I'm afraid I've already done that.

FidelFernandez_0-1717683886602.png

 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @FidelFernandez 

 

Give IITL role at table level and then test.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

AG. Thank you for taking a few minutes of your time, but the board already has the permissions at the board level.

FidelFernandez_1-1717683955319.png