Add an additional choice field to 'change_confirm_reason' ui page

rohitservicenow
Mega Guru

Hi, I have a need to add an additional choice field to 'change_confirm_reason' ui page which will be copied to a custom field, 'Cancel Reason' on Change request form. 

 

rohitservicenow_0-1668486443441.png

 

Thank you in advance.

9 REPLIES 9

@rohitservicenow 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

sorry, it didn't work. Also, I have difficulties making it mandatory. 

@rohitservicenow 

your original question was to show choice list on UI page which I already answered above as you confirmed it's working fine.

Please mark my response as correct and helpful to close the thread.

The discussion can continue on your follow up question.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Rohit,

 

Having a similar requirement  for adding a mandatory dropdown. Facing issues in aligning the new dropdown with the existing text area for Reason and making the new drop down as mandatory. Could you confirm if you have achieved these? 

 

Regards,

TC

Were you able to get the choice drop down to be mandatory?