Add/Hide New button for creating additional Tasks from the RITM ticket
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06-04-2024 02:04 PM
I am looking to find where the New button is been shown or hidden for SCTASKs from the RITM ticket.
I have looked at List Control and see no limits
Where else and how can I look for ACL or something to find what has been created to limit the ability to add sc tasks

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06-04-2024 02:28 PM
In the List control, you have Omit new button. You can check that flag to hide the new button.
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06-04-2024 03:26 PM
my issue is the New button is visible to some users and not to others. So somewhere else the New button is being manipulated.
So I am looking for suggestions on where else to look