Add variables / variable editor to custom table to copy from RITM table

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-03-2019 01:54 AM
Hi Guys,
We are creating REQ, RITM and then instead of sc_task, we created a custom table. I want to populate the variables which is appearing from RITM to custom table.
I have tried number of approaches like adding the formatter etc but nothing seems to work. If anyone has done similar requirement, please share the details
Thanks,
Suresh
- Labels:
-
Service Catalog

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-03-2019 01:56 AM
kindly have a look on below thread.
Add Variable Editor to Custom Table
adding HI Article here.
https://hi.service-now.com/kb_view.do?sysparm_article=KB0538897

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-03-2019 02:05 AM
Hi Harshavardhan,
I have checked this as well.. the condition to check my custom table is already added for the formatter.
Thanks,
Suresh

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-03-2019 02:20 AM
i tested in my personal instance and it's coming. make sure those variable should be checked as global true.
i followed below HI Article.
https://hi.service-now.com/kb_view.do?sysparm_article=KB0538897
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-06-2025 12:15 PM
@Suresh1 hi did u find a solution?