Add variables / variable editor to custom table to copy from RITM table

Suresh1
Tera Guru

Hi Guys,

We are creating REQ, RITM and then instead of sc_task, we created a custom table. I want to populate the variables which is appearing from RITM to custom table.

I have tried number of approaches like adding the formatter etc but nothing seems to work. If anyone has done similar requirement, please share the details 

 

Thanks,
Suresh

4 REPLIES 4

Harsh Vardhan
Giga Patron

kindly have a look on below thread. 

 

Add Variable Editor to Custom Table

 

adding HI Article here. 

 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0538897

Suresh1
Tera Guru

Hi Harshavardhan,

 

I have checked this as well.. the condition to check my custom table is already added for the formatter.

 

Thanks,

Suresh

i tested in my personal instance and it's coming. make sure those variable should be checked as global true. 

i followed below HI Article. 

 

https://hi.service-now.com/kb_view.do?sysparm_article=KB0538897

@Suresh1 hi did u find a solution?