Affected Contact shows empty and Requestor shows empty

rica espiritu
Tera Contributor

I have this issue that affected contact , and requestor fields is showing empty but in the lower environment is is populated

 map field Opened By to Requestor and Requested for to Affected Contact on task table so that reporting is easier. As of the moment Opened By is copied for both fields for non-empty Requestor and Affected Contact fields.

currently in PROD affected contact and requestor is empty 

ricaespiritu_0-1733737620401.png

But in lower environment it is captured

ricaespiritu_2-1733738111224.png

 

 

 

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