After upgrade instance to washington dc ,Not able to do global search by hitting enter key

[Asha Pathak]

After upgrade instance to washington dc ,Not able to do global search by hitting enter key

My instance get upgraded to washington dc, but after that incident not open by hitting the enter key
My pdi also get upgraded but in pdi , global search is incident not open by hitting the enter key
How to change configuration of global search for enter key? Please help!!!

[SanjivMeher]

Which patch are you on?

I checked in our instance and it works fine. We are on Vancouver. But a user reported this issue when he/she upgraded to Washington DC Patch1. Patch 2 has fixed it.

https://www.reddit.com/r/servicenow/comments/1cb5lqk/global_search_bug/

[Dr Atul G- LNG]

Hi @Asha Pathak 

yes it is something i also noticed in my PDI and also raised on community or enter button working only for few type of record. 

[Mark Roethof]

Hi there,

Which patch are you on?

This is at least a known issue with Washington DC Patch 1. Just like Sanjiv Mentioned. When you do hover over the result, you can hit enter. It has been fixed with Patch 2.

[Asha Pathak]

@Mark Roethof My instance version Washington DC Patch 1