Approver has 3 reminder to approve if not approved then cancel the request.

Aaryan1
Giga Contributor

I want to create a workflow. When i submit a request, A approval request should go to team lead.

A task will be created and approver will receive 3 reminder email(daily basis) if he didn't approve then request will automatically cancel if approve then approval should go to the manager. he will also receive 3 reminder to approve.

5 REPLIES 5

Jaspal Singh
Mega Patron
Mega Patron

Hi,

Well you can configure this via flow desinger or so. However, is not ideal. Why should a request be cancelled when Approver did not action? The request will still be needed by requestor. Suggestion, is to send reminder but avoid cancelling the request.

 

Hi Jaspal, 

Thank you for the response. But cancelling request is customer requirement.

Romario DPO
Tera Guru

You can configure this via flow design or workflow, depending on what you are using. However, it is not a recommended practice.
But if there is no other solution, try creating a flow with a loop sending notifications to the person responsible and when it reaches the limit, it is canceled if it is not approved.
I believe you can even do this via low code in flow designer.
Hope this helps.

Aaryan1
Giga Contributor

Hi Romario, Thank you for the response,

Can you please help me to create a workflow.