attachment copy in change request

Prakash_S
Tera Contributor

Copy change UI Action copping the attachment as well, how can I restrict it, it should not capture attachment.

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @Prakash_S ,

 

There is one property that you can make it false.

Property name: com.snc.change_request.attach.enable_copy

RunjayPatel_0-1735908139565.png

 

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View solution in original post

2 REPLIES 2

Runjay Patel
Giga Sage

Hi @Prakash_S ,

 

There is one property that you can make it false.

Property name: com.snc.change_request.attach.enable_copy

RunjayPatel_0-1735908139565.png

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Prakash_S 

 

This is defined in change properties

 

AGLearnNGrow_0-1735908282958.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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