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Best Practice to change the type of existing field

Yathvika
Tera Contributor

3 weeks ago - last edited 3 weeks ago

I would like to change the existing fields type from String to Checkbox and From Integer to Currency,
What is the best way to do this.

Inactivating the Existing fields and creating a new one with the same name is not working as the error is coming up and showing the field with same name exists.

Assist on the best ServiceNow practice approach.

TIA

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11 REPLIES 11

AndersBGS
Tera Patron

3 weeks ago

Hi @Yathvika ,

 

I can only Ecco what @Ankur Bawiskar gas stated. This it the right and best approach .

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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Its_Azar
Kilo Sage

3 weeks ago

Hi there @Yathvika 

 

The best practice is to create a new field with the correct type, migrate the data from the old field using a fix script or background script, update all references (forms, scripts, reports, integrations), and then retire/inactivate the old field

☑️ If this helped, please mark it as Helpful or Accept Solution so others can find the answer too.

Kind Regards,
Azar
Serivenow Rising Star ⭐
Developer @ KPMG.
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