Hi,
I have been tasked with creating a business rule that will close associated catalog tasks when the parent RITM has been closed via an API Integration.
I was wondering if anyone had ideas around the best way forward, whether there is something simply other than a script.
The scenario is that a RITM has been created and has associated catalog tasks. We have integrations that interact and generate these RITM and now will close them. When we close them we need the associated tasks to be close out post RITM closure.
The API making the call will have the prefix svc_ within it's user name.
