CAB Meeting Agenda item is in preapproved state while change is still not approved
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08-06-2024 03:57 AM
CAB Meeting Agenda item is in preapproved state while change is still not approved.
Im not sure what causes this to happen.
Can anyone give a heads up on this please?
FYI, this issue doesn't happen everytime
Row 1 is the correct one, while row 2 is incorrect
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08-06-2024 04:03 AM
Hi @Sruthi17
The column you are checking is Decision , which state, Preapproved means, the standard changes and approved means that change is approved by CAB , might be in previous meeting.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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08-06-2024 04:09 AM
Hi @Dr Atul G- LNG ,
If approved in previous CAB, the change request should be approved right.
But in this is case the change request is still in authorize state and waiting for approval. ALso this is not a standard change. This is a normal change
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08-06-2024 04:30 AM
Hi @Sruthi17
The screenshot say, change is still waiting for others to approve.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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