CAB Meeting Agenda item is in preapproved state while change is still not approved

Sruthi17
Kilo Sage

CAB Meeting Agenda item is in preapproved state while change is still not approved.

Im not sure what causes this to happen.

Can anyone give a heads up on this please?

FYI, this issue doesn't happen everytime

 

Row 1 is the correct one, while row 2 is incorrect

Sruthi17_0-1722941797174.png

 

 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sruthi17 

 

The column you are checking is Decision , which state, Preapproved means, the standard changes and approved means that change is approved by CAB , might be in previous meeting.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Sruthi17
Kilo Sage

Hi @Dr Atul G- LNG ,

 

If approved in previous CAB, the change request should be approved right.

 

But in this is case the change request is still in authorize state and waiting for approval. ALso this is not a standard change. This is a normal change

Sruthi17_0-1722942549513.png

 

Hi @Sruthi17 

 

The screenshot say, change is still waiting for others to approve.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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