CAB Meeting Attendees customization

phanibhushang_i
Kilo Explorer

The CAB Module currently configures attendees for any CAB meeting by pulling in CAB Managers, CAB Delegates, CAB Board Members, and the 'assigned to' field for individual change requests. Please change this to include the 'Change Requester', 'Change Owner'. It should also include the 'assignment group owner' if  the 'assigned to' field is empty for an individual change request.
Kindly Suggest on how we can dynamically change the Attendees information in CAB Meetings.

We have added the 'Change Owner' and 'Change Requester' as they are direct fields on the form. We have added these two as part of CABAgendaItem Script Include .The Assignment group Manager is not a direct field but a dot walked field. We have created a custom field on the change form and captured the Assignment Group manager in that field using an on change client script using get reference and callback function but the field is getting populated on on the change form on change of Assignment group and the attendee is also getting reflected in the Attendees but the Attendee information for Assignment group manager is not getting populated but it is showing a blank attendee name for the record added to the Agenda.

Kindly suggest/help

5 REPLIES 5

phanibhushang_i
Kilo Explorer

Also the list is not dynamic as the OOB CAB Manager and Assigned for the changes added to the Agenda. Kindly also suggest on how we can keep it dynamic to change according to the Agenda items added.

Hello all, anyone who would have found a solution or worked on the same customization or ServiceNow folks, kindly respond.

Thanks

phanibhushang_i
Kilo Explorer

Hello Community users or Servicenow community support users, any suggestion would be appreciated.

hi @phanibhushang.in@mouritech 

Did you ever found a solution to this? Would you mind sharing it here please?

Thanks,

Prajakta