Can some one will help me out i want to put the Alert message in the portal

[kranthi2]

Hi,

Can some one will help me out i want to put the Alert message in the portal.

How to configure the Red color highlighted info which is mentioned in the above screenshot 

Once i open the Service portal i want to see the system outages and any critical incident details 

please help me out with how to configure the same.

Please find the below SS as well to better understanding :

Thanks,

[Sohail Khilji · Accepted solution]

@kranthi2 ,

Servicenow offers something called as Announcements module which helps you place such message on portal on certain conditions or timings, Please navigate to > Service Portal >> Announcements > NEW.

Update all the fields necessary and in Type field choose Banner as type > this will put you message on top of portal.

[Musab Rasheed]

It's a part of Service portal announcement, please check details below.

https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/build/service-portal/concept/annou...

[Dr Atul G- LNG]

@Sohail Khilji  is on fire today.. Good man.. Keep Learning and Keep Growing.. 

[Sohail Khilji]

lol not on fire, just trying to grab some knowledge (like 30-60mints a day)... dont worry ill runway now 🙂 got some meeting...