Can some one will help me out i want to put the Alert message in the portal

kranthi2 · ‎12-20-2023

Hi,

Can some one will help me out i want to put the Alert message in the portal.

How to configure the Red color highlighted info which is mentioned in the above screenshot

Once i open the Service portal i want to see the system outages and any critical incident details

please help me out with how to configure the same.

Please find the below SS as well to better understanding :

Thanks,

Sohail Khilji · ‎12-20-2023

@kranthi2 ,

Servicenow offers something called as Announcements module which helps you place such message on portal on certain conditions or timings, Please navigate to > Service Portal >> Announcements > NEW.

Update all the fields necessary and in Type field choose Banner as type > this will put you message on top of portal.

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Dr Atul G- LNG · ‎12-20-2023

True -- Grab some knowledge.. we all are here for same.

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