Can't able to view fields from list view

[tulasi8]

Hi Community,

For one of the user, they can able to see the state and substate from form view in RITM table. But can't able to see in personalized list , list view . Can anyone help on this .

THANKS,

Tulasi

[Ankur Bawiskar]

@tulasi8 

then it means no issue

ask that user to clear instance cache using cache.do and then logout and login again

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[PrashantLearnIT]

Hi @tulasi8 

Did you personalize your list to add the required state and substate fields like below: ?

This might help.

[tulasi8]

@PrashantLearnIT 

when we have impersonated that user and checked, it's showing from list view . But he is saying he can't able to see . Please help on this 

[Gurpreet07]

Hi, This usually happen if we have the module is redirecting to parent table in the module and user do not have access to the fields in the parent table (Task) but do have access to the child table (requested item). For example,  Module 'My Work' redirect you to task list but when each task then the for view of inherited class will be visible.