Can two user update the two different variable set simoulteniously before submit the request

PravinBangadkar
Tera Contributor

Hi Folks,

 

In ServiceNow, can two users update two different variable sets simultaneously before submitting the request on the Employee Center portal?

 

If anyone has any solution on it. Thank you in advanced!

 

Regards,

Pravin

6 REPLIES 6

Dr Atul G- LNG
Tera Patron

Hi @PravinBangadkar 

 

Once a variable set is added to a catalog item, it becomes part of that item. Any number of users can then use the catalog item and update it. Is this what you’re looking for, or am I missing something?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Dr Atul G- LNG , 

 

No, the requirement is Person A is raising the request via catalog item and he/she can update first variable set with respective variables. Now, same item visible to person B to update second variable set and see first variable set with readonly access and update second one. But the request not yet submitted. So, it can possible or any solution that two users can update two differnt variable set simulteniously on same item before submit the request. 

 

Regards,

Pravin

So you are showing same request to 2user? How you are doing this. As per ootb a user can't see other user requests 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi @Dr Atul G- LNG , 

 

As of now i dont have any solution for this. I'm looking for the solution that can be possible or doable in servicenow.

 

Regards,

Pravin