Catalog item requested for variable attribute is not matching

Bindhu1
Tera Contributor

Hi Team , 

I have modified catalog item variable 'Requested for' variable attribute which refers to sys_user table, I could see proper result from SP portal but when i check it from native Ui Using try it is showing extra attributes? what is the cause for this issue? Kindly help.

 

Variable attribute

Bindhu1_3-1688733667407.png

 

 

This is from Sp portal.

Bindhu1_0-1688734210394.png

 

 

This is from backend using try it button , i Could see same field twice here i.e user name

Bindhu1_2-1688733622456.png

 

Thanks

 

1 ACCEPTED SOLUTION

Voona Rohila
Kilo Patron
Kilo Patron

Hi @Bindhu1 

You can remove name from the Reference qualifier and try.

VoonaRohila_0-1688734656162.png

The Display Value( which is name field for user table) will be shown by default.


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

View solution in original post

1 REPLY 1

Voona Rohila
Kilo Patron
Kilo Patron

Hi @Bindhu1 

You can remove name from the Reference qualifier and try.

VoonaRohila_0-1688734656162.png

The Display Value( which is name field for user table) will be shown by default.


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP