Catelog Item Request Approve flow cannot be triggerred

[ShuangChang]

Hi All,
I' facing a problem, I created a catalog item and flow designer as below.

But the flow can not be triggered when request created from portal.
I know that there is a business rule named [Start FlowDesigner Flow] exists, and the request item stage need to be 'request_approved'.( we are not allowed to change this business rule)

The request item ticket status is waiting for approval. 
What else can I do to trigger the flow? 

[ShuangChang]

this workflow will triggered when submitting request from portal and request will be autoapproved if the price is under 1000. 
I want to trigger the access approve flow I created when submitting a access request from portal.
but the service catalog request workflow.

[Viraj Hudlikar]

@ShuangChang - Just restore the workflow you deleted and your issue will be solved.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards

Viraj Hudlikar.

[Ankur Bawiskar]

@ShuangChang 

it should happen OOB.

Did you check for some other catalog item as well which has flow associated to it?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[ShuangChang]

@Ankur Bawiskar 
Yes, I confirmed the ootb item: [Add/Remove users from group], and submitted a request from service portal.

but the request is auto-approved because the price is under 1000.

[Ankur Bawiskar]

@ShuangChang 

that's OOB if the price is under 1000, it will auto approve

you should not delete this. As it's the OOB workflow on sc_request and is responsible for the catalog engine to kick the RITM workflow or flow

Please restore it

If my response helped please mark it correct and close the thread so that it benefits future readers.