Change management migration to OOB from customisation

[Mithilesh K]

Hi Community,

We are planing to migrate our change management to out of the box from our legacy customisation.

do we have any plugin or procedure to follow for this, like we have for Problem Management migration utility plugin?

[Dr Atul G- LNG]

Hi @Mithilesh K 

ServiceNow OOTB change is good to go, and dont require any special plugin, but to see the need of same, need to know what extra you have in legacy and how it is fitting in OOTB.

to do this

Create flow legacy and OOTB SN

map the process.

Map the field

Map the Field values / choices / drop down.

this basis exercise will open many thoughts before you migrate. also you can refer to Now Create Change Management Process Workshop Decks to go more in deep.