Change Request Auto Cancelled

[Andre Tella]

Hi there, 

I have some Change Requests which is being Auto-Cancelled, but, when I've checked there is no other approval triggered.

This is the message:
Auto-Cancelled: The Planned Start Time has passed and was not approved by the System Owner or Manager

Anyone has any idea on this?

[Dr Atul G- LNG]

Look like some flow is running in backend? Are these system generated changes?

[Andre Tella]

Hi AG, thanks for the response.

No they are not system generated. And they are using the "Change Request - Normal" Workflow.

I've checked Workflow hisotry and the 2nd approval wasn't even triggered.

[Dr Atul G- LNG]

Hi @Andre Tella 

In this case tough to find out the reason for this, you can log a Now support case.