Change Risk assessment is blank
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‎10-30-2019 07:27 AM
In my sub prod environment I have change risk assessment working correctly. In test environment the pop up risk assessment is blank with no questions. See attachment.
I have changed the change states by adding a new state and re-configuring the order but I cannot get the risk assessment to display the text. As result all changes come through as Low/Low.
I can see no error messages on the log.
Any thoughts about the resolution to this issue or pointers to help resolution as an added pressure the environment goes live on Friday!
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‎07-03-2020 02:34 AM
To help others that run across this same issue, this posting solved this issue for me: https://community.servicenow.com/community?id=community_question&sys_id=32e1dfaddbdcdbc01dcaf3231f96... and it may help you too.
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‎11-18-2024 07:56 AM
I have added filter, active equal to true, while i was configuring, i can able to see and edit existing risk assessment, when i trying to move dev to test instance, i am getting existing risk assessment blank?
