Complaining160

[Ashok kumar]

A user is complaining that they are seeing a blank page , when they click create new , from your custom inventory application.you have confirmed that they can see the inventory application, and the create new module on the application navigator.what could be the cause of this issue ? 

A. User has read role , but not the write role on the inventory table.

B.User session has timed out.

[PushpakGupta94]

In this case OPTION A is the most specific as for to see create NEW module user should have the two role that is  sn_incident_write, itil. I have checked this in PDI ..