Copy Change Request attributes
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-11-2020 01:14 AM
Hello, everyone,
I'm doing the ITSM simulator. Can someone help me with this task? Can you give me the list of actions to complete the task? Thank you!
As a change requester, I want certain fields and related lists copied to the new change request when using "Copy Change" functionality.
1. Add The following field to be copied when a new change is created using "Copy Change" functionality:
Implementation plan
2. Add The following field to be copied when a change task is copied:
Type (change_task_type).
- Labels:
-
Incident Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-24-2023 06:50 AM
Hi Alberto, it helped me to finish the simulator task! Thanks for the screenshots and short cuts to the applications.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2023 02:17 AM
Hi Alberto, it helped me to finish the simulator task! Thanks for the screenshots and short cuts to the applications.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-16-2023 06:54 AM
You have to add business_service .
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2023 02:18 AM