Copy HTML Link
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‎01-28-2025 05:32 AM
Hello mates,
Below is my description:
Create a new menu item to allow an html formatted URL to be copied to the clipboard.
text of ticket number, URL behind it.
the item that defines these menu items is
/nav_to.do?uri=%2Fsys_ui_macro.do%3Fsys_id%3D2ff1c56ca9fe3dba014340c4697b5088%26sysparm_record_target%3Dsys_ui_macro%26sysparm_record_row%3D1%26sysparm_record_rows%3D1%26sysparm_record_list%3DnameSTARTSWITHcontext_form_header%5EORDERBYname
and
nav_to.do?uri=%2Fsys_ui_context_menu.do%3Fsys_id%3Deadec6df0a0a0b3e00a3c8b0465c1ed9%26sysparm_record_target%3Dsys_ui_context_menu%26sysparm_record_row%3D1%26sysparm_record_rows%3D5%26sysparm_record_list%3DnameSTARTSWITHcopy^ORDERBYorder
Can anyone Please help me with this, Sharing my understanding we have to create a ui context menu Exp: HTML URL when user clicks on HTML URL then it should copy only incident as a link like INC000111.
Please let me know if i am correct and i need script for that i have tried few but not working, Not sure why it is not displaying context menu.
It should be same like below Copy Sys_id and Copy url
Thanks
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‎01-28-2025 05:42 AM
what's the business requirement?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-28-2025 05:50 AM
Hi @Ankur Bawiskar
Not sure about the business requirement but they will share the INC000011 number in any messaging app i think to quick access, So user can redirect to the ticket (This would be any ticket not only incident) This will only be valid on form views of a specific record.
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‎01-28-2025 05:52 AM
the end user need to copy that link to record and use that somewhere else?
You can have UI button on form and generate link to current record and show it via info messsage
Since I don't know the complete business requirement, this is what I shared
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-28-2025 06:06 AM - edited ‎01-28-2025 06:11 AM
@Ankur Bawiskar Not ui action because they want to use that HML type link where ever they want like incident, problem, New HR profile tables