Create a SNOW group where the members has access to the tickets assigned to the group
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
I want to create an assignment group in which the members can only see the tickets assigned to the group.
They shouldn't be able to see any other incidents or problems or tasks or changes in the instance.
Please provide me the ACL or business rules or both which will help me attain this
0 REPLIES 0