Creating Risk Conditions
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yesterday
My first time creating a Risk Assessment and Risk Condition. I believe the first part of the Risk Assessment was okay. I created it with the conditions Active = true and Type = normal.
I created 3 Assessment Metrics:
Question: Is there a rollback plan?
Option: Weight
Exists and has been tested - 0
Exists, but has not been tested - 5
No - 7
Does the requested change apply to any of the services listed below? - Impact (Question: since it's a list, I understand it should be a reference type, right?)
Option:
List
Teams involved in the change - Risk
Option: Weight
0 to 2 times 0
2 to 5 times 5
More than 5 times 7
I need to create the Risk Conditions as follows:
Risk Condition:
If 0 = Very Low
If 5 = Low
If 7 = High
If 9 or more = Very High
Impact Condition:
If the user selects any critical service = Very High
If the user selects "None of the options" = Low
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yesterday
The risk calculation is based on the risk assessment and the risk conditions. From what I can see in your assessment, everything looks fine. Did you also configure the risk thresholds?
For example:
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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