Custom type variable not visible on catalog item

[Sonu Parab]

Hi All, 
I have created one  'Custom' type  variable in a 'Create Incident' Catalog Item.And I have set a Macro to this variable.

(This macro display an image. I have already added image to 'db  image' table. Also this variable displays image when I click on 'Try It' option but not on portal ).

Macro Script.

Any and all help greatly appreciated!

[Ankur Bawiskar · Accepted solution]

@Sonu Parab 

UI macro don't work on portal.

To show that in portal you need to create widget and inside the widget HTML add the image.

[Sonu Parab]

Hi @Ankur Bawiskar , Thank you for the quick response.
Yeah, I did it the same and its working.

Thank you

[Ankur Bawiskar]

@Sonu Parab 

Glad to know.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Sonu Parab 

instead you can use Rich text label variable which supports HTML.

there you add the image and it will work fine in both native + portal.

If my response helped please mark it correct and close the thread so that it benefits future readers.