Daily Performance Monitoring

Abdul333
Tera Contributor

Hello All,

 

We are Monitoring the System Diagnostics, Transactions in daily bases.

 

1. What is the maximum duration of the JVM UP Time, like it shows in hours and in days so what it the ideal range of the JVM UP Time to make a note if it is greater than that range?

Like in the below Screenshot we can see the maximum range of memory(1980), like that what is the maximum range of JVM UP Time, Errors and Transactions?

 

Abdul333_1-1713784841649.png

 

2. What is ideal range of Transactions "Response Time", "SQL Count" and "SQL Time" So that we can monitor the required transactions in daily bases. Please check the below screenshot?

Abdul333_2-1713785281404.png

 

3. In the Instance Performance Document in point 3 they mentioned to monitor Errors and Warning.

When i tried to check it's having thousands of warning and errors in day, what it the priority and what needs to be monitored?

Abdul333_3-1713785575735.png

 

4. What is maximum ideal range of Slow running jobs "Response Time", "SQL Count" and "SQL Time"?

Please check the point no.6 screenshot from the Instance Performance Document.

Abdul333_4-1713785682756.png

in the instance it will show like this, please share the maximum range of Response Time, SQL Time and SQL Count.

 

5. Please check the below screenshot, What are the top 20 transactions? do we need to monitor the top 20 system log transactions of the week for which response time takes more time?

Abdul333_5-1713786037471.png

In reference i'm adding the Instance Performance Document.

 

Can someone please help me on this by providing answers for above questions.

@Ankur Bawiskar @Maik Skoddow @Community Alums @Dr Atul G- LNG @Mark Roethof 

 

Thanks,

Abdul

 

 

 

3 REPLIES 3

Mark Roethof
Tera Patron
Tera Patron

"In reference i'm adding the Instance Performance Document."

 

I don't see any document.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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@Mark Roethof , I forget to upload, please check i attached the document now.

Please help me on this by providing answers.

 

Thanks,

Abdul

@Mark Roethof , could you please check the attached Instance Performance Maintenance document and answer to my questions.

 

 

Thanks,

Abdul