Deactivate Identity Centre plugin or hide the functionality

[Community Alums]

Is it possible to deactivate the Identity Center (com.snc.identity_center) plugin? It has been installed on our instances with the Vancouver upgrade, but we do not want to use it as it has the ServiceNow logo on the page instead of our Organization's, and it is exposed to customers.

[Dr Atul G- LNG]

Hi @Community Alums 

Deactivate is not a possible case as per my knowledge. Better, if it is portal mark portal as Active False and for module, remove all roles and hide the application from navigation. 

[Mark Roethof]

Hi Atul,

Can you explain how to do this? "if it is portal mark portal as Active False"

Asking since service portals don't have an active field. Though maybe I missed something.

[Dr Atul G- LNG]

Hi @Mark Roethof 

I used the wrong terms here, and yes, there is not active false on portal. 

- Instead of this redirect user to 404 and update 404 that this portal in under construction and open it later.

[Mark Roethof]

No worries. Though next question: Which portal are you actually referring to? Per my knowledge, Identity Center has no portal. Though maybe I missed something.