Deactivate Identity Centre plugin or hide the functionality
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01-12-2024 05:01 AM
Is it possible to deactivate the Identity Center (com.snc.identity_center) plugin? It has been installed on our instances with the Vancouver upgrade, but we do not want to use it as it has the ServiceNow logo on the page instead of our Organization's, and it is exposed to customers.

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01-15-2024 10:03 AM
I just updated the logo under "Basic Configuration UI16", works instantly.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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08-05-2025 03:27 AM
Hi @Mark Roethof ,
You can achieve this without cloning widget.
Open Profile in portal and go to User preferences Section Ctrl+right click, Click Instance in Page Editor.
This will Open User Profile page in Designer, Go to CSS section and add Below code
This will remove the "View identity Centre" From User Preference.
.vb3261ba253710110880bddeeff7b121d .list-group-item .btn-link {
display: none;
}