Decimal type fields after saving the form, the point gets removed

Ap_1
Tera Contributor

I have noticed that all the Decimal type field on my instance is not working properly.

Example, if I set the field value as 3.99, after saving the form the value automatically changes to 399.

 

Can someone please help what can go wrong.

5 REPLIES 5

AnirudhKumar
Mega Sage
Mega Sage

Go to the Dictionary and add an attribute called scale.

Set Scale = 2 and update the Max length to something other than 20

 

Edit : Check this link: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0696658

@AnirudhKumar Scale and max length is already added.

Screenshot pls.

And have you checked there is nothing else that's getting in the way? like a BR / Client script...

Please find the below screen shot, also if I try to update the field using SN Util and save the form, it is giving error "Invalid decimal number".

 

Ap_1_0-1721664627223.png

Ap_1_1-1721664659260.png