Duplicate Change Tasks getting created when 'Copy Change' UI action is used

Aayushi Sharma
Tera Contributor

Hello Folks,

 

While using 'Copy Change' UI action, we have observed that the Change tasks are getting doubled.

For example, Change A has 2 Change tasks and I create a copy of that change, I see 4 change tasks in the copied change.

 

Is this a known issue?

8 REPLIES 8

Anil Nemmikanti
Giga Guru

Hi @Aayushi Sharma , 

Please check if any other BR is there to create the task on insert of a Change record.

HI Anil, yes there is a BR on top of UI action.

BR name: Copy Chg attachments and related lists

I checked the BR bit it is to copy the attachments only apart from any other BR is available to create the records?