Duplication of RITM's
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06-10-2024 08:42 PM
Hi,
We have created a catalog item. Users have to upload the excel sheet in the attachment before submitting the request. Once request is submitted , it will validate the excel and child RITMS will be created .
Note: number of user records in the excel sheet will be same as the number of RITM's created.
But somehow the functionality is not working fine. Number of users in the excel sheet is 58 but number of child RITM's created is 166 but it should be 58. Attaching the screenshots of workflow , script . Can you plz help me on this ?
Thanks,
Karuna.
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06-10-2024 09:58 PM
Hi @karunasrikuna
You need to check you Excel sheet first that data was in proper format as per the catalog template.
Second: go to workflow and check the scripting part, to know how Ritms was created,
Check the script that is used to create the bulk RITMs for different records.
Please Mark this Helpful and Accepted Solution. If this Helps you to understand. This will help both the community and me..
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Thanks & Regards
Deepak Sharma
