eSignature Approval using SSO

Gaetano De Mitr
ServiceNow Employee
ServiceNow Employee

Hi guys,

I'm using eSignature plugin to approve but I have a problem when I push "approve" button.

find_real_file.png

Why, I see blank page into popup?

Now, I'm logging correctly using SSO, but I have problem with eSignature Approval.

Notes:

I've just activated Force AuthnRequest in IdP Properties and I loaded Service Provider metadata on IdP.

Into console of my browser (in this case Firefox) I have this error:

Load denied by X-Frame-Options: https://idp.ssocircle.com/sso/UI/Login?module=peopleMembership&HosSUP=true&ForceAuth=true...

 

Thanks,

11 REPLIES 11

Same in Tokyo. We've just asked that everyone use the regular UI for approvals. Most of our users are not ITIL anyway so it simplifies the flow. Only one person needed to change their workflow. Your solution help a lot though, if I could buy you a coffee I would.

This works with the the To-Do widgets for requests and request items that come OOTB for use within employee center. We have tried and it works without an issue on the portal side.

 

Please feel free to mark as helpful or correct.