Field mapping without mapping assist and automap matching fields
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‎09-08-2022 02:40 AM
Hi all, I want to map fields in an alert to incident. But some of the fields are different in alert and in incident. what should i do to automap them.
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Incident Management
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‎09-08-2022 02:53 AM
Hi,
Difference example?
You can always write field map script to make it work
What did you start with?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-08-2022 03:03 AM
Could you please give me any code snippet of field map script
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‎09-08-2022 03:24 AM
Hi,
there are many OOB field maps which you can find
sys_transform_entry.LIST -> search any one record having script in it
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-10-2022 05:53 AM
Hope you are doing good.
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Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader