Field mapping without mapping assist and automap matching fields

sriharshitha
Tera Contributor

Hi all, I want to map fields in an alert to incident. But some of the fields are different in alert and in incident. what should i do to automap them.

8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Difference example?

You can always write field map script to make it work

What did you start with?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Could you please give me any code snippet of field map script

Hi,

there are many OOB field maps which you can find

sys_transform_entry.LIST -> search any one record having script in it

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@sriharshitha 

Hope you are doing good.

Did my reply answer your question?

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader