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Filter based on number for reference field

Haresh Haru
Tera Expert

Hello All,

I have a reference field called 'internal' which is referring to sys_user table so I have filter like if the 'personal I'd ' start with number which is any number then those records only it has to show ex: 123005 

 

Regards,

Haresh 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @Haresh Haru 

 

You need to add an attribute in caller field:

 

AGLearnNGrow_0-1711382487133.pngAGLearnNGrow_1-1711382500932.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Haresh Haru 

 

You need to add an attribute in caller field:

 

AGLearnNGrow_0-1711382487133.pngAGLearnNGrow_1-1711382500932.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Hello @Dr Atul G- LNG 

 

Like it's not a caller field I have and that filter need to apply on portal

Which is referring to user table 

 

Regards,

Naresh

Hi @Haresh Haru 

 

https://www.servicenow.com/community/itsm-forum/search-with-used-id-in-a-catalog-reference-variable/...

 

https://www.servicenow.com/community/employee-center-forum/search-in-catalog-reference-variable/td-p...

 

AGLearnNGrow_0-1711383963259.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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