Filter based on number for reference field

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Haresh Haru
Tera Expert

‎03-25-2024 08:38 AM

Hello All,

I have a reference field called 'internal' which is referring to sys_user table so I have filter like if the 'personal I'd ' start with number which is any number then those records only it has to show ex: 123005 

 

Regards,

Haresh 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-25-2024 09:01 AM

Hi @Haresh Haru 

 

You need to add an attribute in caller field:

 

AGLearnNGrow_0-1711382487133.pngAGLearnNGrow_1-1711382500932.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-25-2024 09:01 AM

Hi @Haresh Haru 

 

You need to add an attribute in caller field:

 

AGLearnNGrow_0-1711382487133.pngAGLearnNGrow_1-1711382500932.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Haresh Haru
Tera Expert
In response to Dr Atul G- LNG

‎03-25-2024 09:18 AM

Hello @Dr Atul G- LNG 

 

Like it's not a caller field I have and that filter need to apply on portal

Which is referring to user table 

 

Regards,

Naresh

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Haresh Haru

‎03-25-2024 09:26 AM

Hi @Haresh Haru 

 

https://www.servicenow.com/community/itsm-forum/search-with-used-id-in-a-catalog-reference-variable/...

 

https://www.servicenow.com/community/employee-center-forum/search-in-catalog-reference-variable/td-p...

 

AGLearnNGrow_0-1711383963259.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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