Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Filter templates on template bar

Rash99
Tera Contributor

Hi,

I have a requirement by where I need to filter out the templates shown on template bar at bottom of form. On the incident form we have a custom choice field 'product', we have 3 products we can select.

We create a template for each category of incident, I would like to group these templates by 'product' and only show the relevant templates when a user clicks the the toggle template bar on the INC form.

Templates shown should be reflective of the Product selected on INC.

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Rash99 

 

Are you referring to this:

 

AGLearnNGrow_0-1708521883196.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hey Atul, 

No, that bar displays all templates for a table, I only want to display a certain set of templates. In your example screenshot, I would want a list of specific templates for the class = .NetApplication...

Im basically trying to filter out the templates shown based on a field selection on the main form.