Filter templates on template bar
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-21-2024 02:30 AM
Hi,
I have a requirement by where I need to filter out the templates shown on template bar at bottom of form. On the incident form we have a custom choice field 'product', we have 3 products we can select.
We create a template for each category of incident, I would like to group these templates by 'product' and only show the relevant templates when a user clicks the the toggle template bar on the INC form.
Templates shown should be reflective of the Product selected on INC.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-21-2024 05:24 AM
Hi @Rash99
Are you referring to this:
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-21-2024 09:34 AM
Hey Atul,
No, that bar displays all templates for a table, I only want to display a certain set of templates. In your example screenshot, I would want a list of specific templates for the class = .NetApplication...
Im basically trying to filter out the templates shown based on a field selection on the main form.