flow designer is not creating catalog tasks for non admin and throwing an error

tejenderk
Tera Contributor

flow designer is not creating catalog tasks for non admin and throwing an error "The requested flow operation was prohibited by security rules."

flow:

tejenderk_0-1724252303617.png

i have tried both the run as options

tejenderk_1-1724252350395.png

for user who initiates session , i have even given run with roles 

tejenderk_2-1724252434744.png

still the catalog tasks are not generating. but if i am giving the user whom i am impersonating the 'catalog_admin' role directly then it is working alright but i dont want to give admin role to user directly. 

Could anyone help me with this please?

 

7 REPLIES 7

Zach Koch
Giga Sage
Giga Sage

Are you saying that it is still not generating when using System User? And as for run with roles, you can't add admin in there.

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It is not generating when using system user.

as for run with roles i have tried with catalog_admin as per the acls i could see in my instance

tejenderk_0-1724253243498.png

to create a sc task we need catalog_admin role with which i have tried in run with roles. but still no luck

 

Take a look at this KB article

Flow Designer Create Task results in error: The requested flow operation was prohibited by security ... 

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!

In this article it is showing if the user has the role-itil and catalog_admin, for me if i am giving the users this roles directly then its working properly, but i dont want to give admin roles to users, is there any other way?