g_scratchpad for reference field

[Community Alums]

Hi,

I want to auto populate u_language(Reference to sys_languages) field on incident with callers language value. i want to use g_scratchpad instead of glide record. Am trying the below one but the value English is populating but it is saying preview is not available. Can someone help ?

display business rule : 

g_scratchpad.preferredLanguage = current.caller_id.preferred_language.getDisplayValue();

script: 

g_form.setValue('u_language',g_scratchpad.preferredLanguage);

[Sandeep Rajput]

display business rule : 

g_scratchpad.preferredLanguage = current.caller_id.preferred_language+'';

script: 
g_form.setValue('u_preferred_language',g_scratchpad.preferredLanguage);

Can you try with this code and let me know if it works for you.

[Community Alums]

Hi, It doesn't worked!