glide.ui.session_timeleft - Query

[Vipin Murugesan]

As per the Servicenow Configuration

Having value in glide.ui.session_timeleft the property there will be prompt displayed for the users to extend their session.

But no prompt is visible in native & portal view. Any idea why prompt is not visible ? 

Have configured glide.ui.session_timeout to 30 minutes.

Thanks in advance.

[jbremer]

You may have already figured this out, but to my knowledge, the Extend pop-up is only for Next Experience. We have a mix of people on UI16 and Next UI right now and only those on Next UI get that pop-up.