Global search - I want it to show me short description for Requested Items

[Andrew Meza]

hello, When I use global search, I get very minimal data on requested items. When the incidents come through it looks great. How can I get my requested items to return data like short description and description? Please see image below.

[Abbas_5]

Hello @Andrew Meza,
Please refer to the below link:
https://www.servicenow.com/community/itom-forum/setting-the-short-description-on-a-request-item/m-p/...

Mark my correct and helpful, if it is helpful and please hit the thumbs-up button to mark it as the correct solution.
Thanks & Regards,
Abbas Shaik